NOT FINAL UNTIL TIME EXPIRES TO FILE REHEARING 
MOTION AND, IF FILED, DETERMINED 
IN THE DISTRICT COURT OF APPEAL 
OF FLORIDA 
SECOND DISTRICT 
CAROL Y. JAMESON, )
) 
Appellant, )
) 
v. ) Case No. 2D02-1987 
) 
UNEMPLOYMENT APPEALS ) 
COMMISSION and WATHEN & KANTER ) 
ACCOUNTING, LLC., )
) 
Appellee. ) 
_________________________________ ) 
Opinion filed April 11, 2003. 
Appeal from Unemployment Appeals 
Commission. 
Carol Y. Jameson, pro se. 
John D. Maher, Tallahassee, for Appellee 
Unemployment Appeals Commission. 
No appearance for Appellee Wathen & 
Kanter Accounting, LLC. 
NORTHCUTT, Judge. 

The Unemployment Appeals Commission affirmed an appeals referee’s 
determination that Carol Jameson was disqualified from collecting unemployment
compensation benefits because she voluntarily quit work without good cause 
attributable to the employer. We reverse. 

Jameson’s application for benefits was initially approved. The employer 
appealed, contending that she had voluntarily resigned because she was embarrassed 
by her inappropriate behavior at a staff meeting. The record before the appeals referee 
reflected that Jameson was employed part-time as a bookkeeper at a small accounting 
firm. She had been working there about sixteen months when her employer held a staff 
meeting to announce changes in its employment policies. The principal of the 
accounting firm had taken on a partner four months earlier, since which time the two 
had made a number of policy changes. In the weeks prior to the meeting Jameson had 
lost her private office and had suffered an unwelcome increase in her hours from the 
twenty to twenty-five per week she had originally agreed upon, to thirty-five to forty per 
week. The firm’s partners also had imposed a new smoking policy that required 
Jameson to drive off the premises for smoking breaks. 

Then, at the staff meeting Jameson learned that she would lose her 
holiday pay and future vacation benefits. And, whereas employees previously were 
permitted paid work breaks as needed, henceforth they were limited to two unpaid 
fifteen-minute breaks per day. Further, the firm no longer would grant cost-of-living 
raises. Instead, it would pay individual bonuses based on production. During the 
meeting, Jameson became upset. She turned to the new partner, inappropriately 
referred to his Jewish heritage, and asserted that he should not be “acting like a Nazi.” 

When ruling in favor of the employer, the referee found that “[t]he 
comment was not received well, and the claimant left the meeting. [The next day] the
claimant resigned from her position.” Although this finding was consistent with the 
employer’s assertion that Jameson resigned because she was embarrassed, it was 
inaccurate. Rather, the evidence disclosed that the staff meeting ended shortly after 
Jameson’s remark and, it being the end of her work day, she left the office. Thereafter, 
the firm’s partners discussed Jameson’s behavior and decided that if she returned to 
work the next day they would fire her for insubordination. Instead, the next day they 
received her resignation. 

The referee also found there were conflicts in the testimony as to whether 
the employer made changes that negatively affected Jameson and, without identifying 
the conflicts, purported to resolve them in the employer’s favor. This, too, was 
inaccurate. To the contrary, although the employer’s representative explained the 
reasons for the policy changes mentioned above, it was undisputed that they were 
made. 

An employee is entitled to unemployment benefits when he leaves his job 
for good cause attributable to his employer. See § 443.101(1)(a), Fla. Stat. (2001). 
“Good cause” is defined as “circumstances which would impel the average, able bodied, 
qualified worker to give up employment.” Ritenour v. Unemployment Appeals Comm’n, 
570 So. 2d 1106, 1007 (Fla. 5th DCA 1990). Neither the loss of a private office nor the 
alteration of smoking privileges would justify characterizing a resignation as one for 
good cause attributable to the employer. But a reduction or change in hours or salary 
may qualify as such. Miller v. Fla. Unemployment Appeals Comm’n, 768 So. 2d 1218, 
1220 (Fla. 4th DCA 2000) (holding that income reduction was good cause to terminate 
employment). In Platt v. Unemployment Appeals Commission, 618 So. 2d 340, 341
(Fla. 2d DCA 1993), an employee who resigned because a schedule change caused 
him to work excessive hours was held to be eligible for benefits. An increase in the 
number of days the employee is required to work has been held good cause for him to 
leave his job, thus entitling him to unemployment compensation. Ferguson v. 
Unemployment Appeals Comm’n, 734 So. 2d 1161 (Fla. 3d DCA 1999). 

Here, Jameson’s employer made sweeping changes to the terms of her 
hire. It substantially altered her hours, her compensation, her benefits and her working 
conditions, all to her detriment. Although her comment at the staff meeting was 
inappropriate and insubordinate, nothing in the record suggests that she was 
embarrassed by her behavior. And, although her employers were rightly offended by 
Jameson’s remark and would have been justified in firing her, their intention to do so 
was not communicated to her before she resigned. Thus, the evidence was 
uncontradicted that Jameson resigned because of the mentioned policy changes, and 
for no other reason. 

Reversed and remanded with directions to award Jameson unemployment 
compensation benefits. 
CASANUEVA, J., and DANAHY, PAUL W., SENIOR JUDGE, Concur.