IN THE SUPERIOR COURT OF THE STATE OF DELAWARE 
IN AND FOR NEW CASTLE COUNTY 
JOSEPHINE I. RHOADES, ) 
) 
Appellant, ) 
) C.A. No. 01A-02-001 WCC 
) 
v. ) 
) 
INTEGRITY STAFFING ) 
SOLUTIONS, INC., and ) 
UNEMPLOYMENT ) 
INSURANCE APPEAL ) 
BOARD, ) 
Appellees. ) 
Submitted: July 12, 2001 
Decided: October 31, 2001 

O R D E R 

Upon Claimant’s Appeal from the Unemployment Insurance Appeal Board. 
Denied. 
Josephine I. Rhoades, 820 Linden Circle, Middletown, Delaware 19709. Pro se 
Claimant. 
Barry M. Willoughby, Young Conaway Stargatt & Taylor, LLP, 10th Floor, 
Rodney Square North, Wilmington, Delaware 19899-0391. Attorney for 
Integrity Staffing Solutions, Inc. 
Stephani Ballard, Department of Justice, 820 N. French Street, Wilmington, 
Delaware, 19801. Attorney for Unemployment Insurance Appeal Board. 

CARPENTER, J. 

On this 31st day of October, 2001, upon consideration of Josephine I. Rhoades 
appeal from the December 15, 2000 decision of the Unemployment Insurance Appeal 
Board, it appears to this Court that: 

1. Josephine I. Rhoades (hereinafter "Claimant") was employed by Integrity 
Staffing Solutions, Inc. (hereinafter "Integrity Staffing") a temporary employment 
agency, from September 5, 2000 until November 6, 2000. On September 5, 2000 
Claimant was provided a work assignment at Amazon.com. Claimant was informed 
that Integrity Staffing would adopt and follow Amazon.com’s attendance policy, 
which provided that termination of an employee could result with three "incidents" 
of absence, including half days for lateness. 

An incident of absenteeism could be a full absent day, or two half days. In either 
situation, if there was an unexcused day, or two unexcused half days, that was the equivalent of 
one "incident." Three of these "incidents" constituted grounds for termination.
Claimant was absent from work on September 20, September 26, and October 
3, 2000. In addition to those days of absenteeism, Claimant was late for work on 
September 19, October 17, October 18, October 24, and November 5, 2000. 
Claimant’s absence on September 20th was excused because of a medical 
appointment. Similarly, Claimant’s tardiness on October 17, 18, and 24th were 
excused again due to medical appointments and a Family Court appearance. Claimant 
was nonetheless warned on October 17th and again on October 24th, that her 
continuous absences would lead to termination. In spite of these warnings, Claimant 
was late for work again on November 5, 2000 and was terminated the next day for 
excessive absenteeism. 

2. Claimant filed a claim for unemployment on November 6, 2000, the 
same day she was terminated, and on November 16, 2000 a Claims Deputy held a 
hearing and found that: 

the claimant was notified at time of hire that three or more violations of 
the attendance policy could result in termination. On 10-24-00, she 
reported late and had an accumulation of 3.5 violations which did not 
include the approved time off. She had been previously warned about 
her attendance and offered the option to change her shift to accommodate 
her doctor’s appointments. . . violation of company policy is misconduct. 
. . misconduct connected with the work is just cause for termination. 

The Claims Deputy found that Claimant was discharged for just cause and was 
therefore not entitled to unemployment benefits. That decision was subsequently 
affirmed by an Appeals Referee and then appealed by the claimant to the 
Unemployment Insurance Appeals Board (hereinafter "the Board"). A hearing was 
held by the Board on January 17, 2000 and they subsequently adopted the findings of 
the Appeals Referee and affirmed his decision. 

3. On appeal, Claimant does not assert that the Claims Deputy’s findings 
were erroneous or that the Appeals Referee’s determination upon appeal was 
incorrect. Instead, the Claimant merely reasserts her argument that she was terminated 
because of her "high risk pregnancy" and because of the numerous medical 
appointments she was required to attend. 

4. Integrity Staffing contends that Claimant’s medical appointments were 
not the cause of her termination. Instead, Integrity Staffing points to Claimant’s 
unexcused absences, which total three, and asserts that their attendance policy allows 
for termination after three unexcused "incidents. Because Claimant had three 
unexcused incidents from September 5, 2000 through November 6, 2000, Integrity 
Staffing argues that Claimant’s termination was justified. 

5. Upon review of an Unemployment Insurance Appeal Board decision, the 
function of this Court is to determine whether the Board’s decision is supported by 
substantial evidence4 and is free from legal error.5 Substantial evidence is such 
relevant evidence that a reasonable person might accept as adequate to support a 
conclusion.6 This Court does not weigh the evidence, determine questions of 
General Motors Corp. v. Freeman, Del. Supr., 164 A.2d 686, 688 (1960). 
Boughton v. Div. of Unemployment Ins., Del. Super., 300 A.2d 2, 26-27 (1972); Ridings 
v. Unemployment Ins. Appeal Bd., Del. Super., 407 A.2d 238, 239 (1979). 
Oceanport Ind. v. Wilmington Stevedores, Del. Supr., 636 A.2d 892, 899 (1994).
credibility, or make factual findings in the first instance.7 Rather, this Court’s role is 
to determine whether the evidence is legally adequate to support the Board’s findings. 

6. This Court finds that there is substantial evidence to support the 
conclusion that Claimant was justifiably terminated, and she is therefore, not entitled 
to unemployment benefits. The record reveals that Claimant was informed of 
Integrity Staffing’s attendance policy, and was verbally "warned" that her tardiness 
and excessive absenteeism could lead to her termination. In the face of that warning, 
Claimant continued to be absent and late for work. While this Court can appreciate 
the difficulty presented with a high risk pregnancy, it does not provide one with 
unfettered freedom to chose whether and when to report to work. Here, the employer 
even offered to switch Claimant’s schedule to accommodate her medical appointments 
but this accommodation was rejected by her. Claimant did provide the Appeals 
Referee, and hence the Board, with medical notes for some of her absences, but it 
appears similar documentation was not timely provided to Integrity Staffing. 
However, even with these documented medical appointments, which would perhaps 
be excused, Claimant still had a sufficient number of unexcused absences to constitute 
a violation of the attendance policy, which warranted her termination. 
Johnson v. Chrysler Corp., Del. Supr., 231 A.2d 64, 66-67 (196).

7. According to 19 Del. C. § 3315(2), any employee who is discharged, or 
terminated from employment, for just cause, is disqualified from benefits. "Just 
cause" is defined as "a willful or wanton act or pattern of conduct in violation of the 
employer’s interest, the employee’s duties, or the employee’s expected standard of 
conduct."8 Willful or wanton conduct, which would constitute "just cause" to 
discharge an employee, requires a showing that the employee was conscious of her 
conduct and that she was recklessly indifferent to its consequences, it does not 
necessarily mean bad motive, ill design or malice.9 Here, Claimant’s repetitive 
absences constitutes conduct in violation of the employee’s attendance policy, which 
the Claimant was aware of and for which she had been warned as to the consequences 
if it continued. It appears to this Court that Integrity Staffing had "just cause" to 
terminate Claimant, and as such, Claimant is not entitled to unemployment benefits. 

8. For the reasons stated above, Claimant’s appeal from the decision of the 
Unemployment Insurance Appeals Board is DENIED. This Court finds that there was 
Avon Products v. Wilson, Del. Supr., 513 A.2d 1315, 1317 (1986). 
Coleman v. Department of Labor, Del. Super., 288 A.2d 285 (1972).
substantial evidence supporting the Board’s decision, and the decision is free from 
legal error. 

IT IS SO ORDERED. 

Judge William C. Carpenter, Jr.