SUPERIOR COURT  of  the    STATE OF DELAWARE
    Susan C. Del Pesco                JUDGE

NEW CASTLE COUNTY COURTHOUSE   
500 North King Street                    
Suite 10400                              
Wilmington, DE 19801                  
Phone: (302) 255-0659                  Facsimile: (302) 255-2273

            Submitted: September 24, 2004  

Decided: January 3, 2005    Victoria Granison  36 Warder Avenue  New Castle, DE 19720
    Todd C. Schiltz, Esquire  Wolf Block Schorr & Solis-Cohen LLP
   1100 N. Market Street, Suite 1001  Wilmington, DE 19801
   Mary Page Bailey, Esquire   Department of Justice  Carvel State Building
  820 N. French Street  Wilmington, DE 19801   

 Re: Victoria Granison, Appellant-Claimant Below v. Roizman & Company, AppelleeEmployer Below and
 Unemployment Insurance Appeal Board - Civil Action No. 04A-02-006 SCD    Upon appeal from the
 decision of the Unemployment Insurance Appeal Board denying certain unemployment benefits--AFFIRMED

   Dear Counsel:   

Claimant Victoria Granison ("Granison") was terminated from her employment at  Roizman and Company
 ("Roizman") on or about October 7, 2003.  Shortly thereafter,  Granison filed an application for
 benefits with the Unemployment Insurance Division.   By Notice of Determination dated October 24,
 2003, Granison was informed that she was  disqualified for benefits because she was discharged
 for cause.

Granison appealed the determination.  A hearing was held on November 10, 2003, with  both parties
 presenting their cases.  The Appeals Referee's affirmed the decision disqualifying  Granison
 for receipt of benefits, holding that Granison was discharged for just cause,  insubordination. 

Granison appealed the Referee's Decision to the Appeal Board.  A hearing was held  January 7, 2004,
 before a four-member panel of the Board of Review.  After consideration of the  evidence, two
 members of the Board agreed with the Referee's decision and two members  disagreed.2  When there
 is a tie, the immediately preceding administrative decision controls.3   The result is that the
 Referee's Decision of November 12, 2003, finding Granison was  discharged for just cause, was
 affirmed.  On February 25, 2004, Granison filed this appeal.

 Granison filed a paper which this Court considers her opening brief on May 19, 2004.  Roizman
  filed a response July 15, 2004.  No a reply brief has been filed. 

The facts as found by the Referee are as follows.

  Granison worked for Roizman as a  program coordinator at Neighborhood Network Center
 ("NNC") from August 18, 2003, until  October 7, 2003.  During her period of employment,
 Granison demonstrated a "continuing  pattern in matters small and large of insubordination."

 Granison ignored her supervisor's  directives relating to a volunteer who appeared to be
 under the influence of drugs.5  In  derogation of her supervisor's orders, Granison did
 not tell the volunteer she could no longer volunteer and Granison did not refer the volunteer
 to a drug program.6  On at least two  occasions, Granison refused to provide the overtime
 hours she had worked when requested to do  so by her supervisor.7  As a result of her pattern
 of insubordinate behavior, Granison was  discharged from her work for cause in connection
 with her work. 

On appeal, Granison argues factual matters.  She claims that the accusations of  misconduct
 are false.  She says she resolved the situation with the volunteer whom she later  determined
 was not under the influence of drugs.  She claims there was no process for referring a 
 volunteer for service.  She believes she handled the situation with the volunteer appropriately,
 based on NNC's objective of preparing residents to enter the workforce.  She further argues that
 when her supervisor requested her overtime hours, she responded that she did not want to be 
 compensated and was donating the hours to benefit the residents.  She also contends that the 
 NNC director was verbally and physically aggressive towards her during her termination. 
 Granison argues her termination was unwarranted and she is, therefore, entitled to benefits. 

Roizman counters that there is substantial evidence to support the Referee's decision that 
 there was just cause for terminating Granison's employment.  The Referee acknowledged that 
 there were areas of conflict in the testimony, but ultimately found the employer's testimony 
 regarding Granison's conduct to be more credible.  Roizman points out that Delaware courts 
 have consistently held that insubordination constitutes just cause for termination.8  

This Court has limited appellate review of a decision from an administrative agency.  On                                                   6 Id. 
 appeal, this Court determines whether the agency's decision is supported by substantial
 evidence  and is free from legal error.9  Substantial evidence is such relevant evidence
 that a reasonable  mind would accept it as adequate to support a conclusion.10  This Court
 does not act as the trier  of fact nor does it have authority to weigh the evidence, weigh
 issues of credibility, or make  factual conclusions.11  Therefore, given an agency's
 specialized competence, this Court merely  reviews whether the findings made by that
 agency are adequately supported by the evidence.12 

I find there is sufficient evidence in the record to support the Referee's finding that 
 Granison was insubordinate and, that Roizman had just cause for terminating her employment. 
 This is an issue of the credibility of the witnesses, and this Court does not have authority to 
 weigh issues of credibility.13  A finding of insubordination is sufficient substantial evidence
 to  support a denial of unemployment compensation benefits.14 

I find the Referee's Decision is supported by substantial evidence.  As the Board did not 
 either affirm or reverse the Referee's Decision, the Referee's Decision controls.15 
 The Decision  of the Referee is AFFIRMED. 

IT IS SO ORDERED.  


Very truly yours,      

Susan C. Del Pesco   Original to Prothonotary  xc: Unemployment Insurance Appeal Board